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Merchandise Returns

Reverse Logistics Services

 

Wouldn’t you want to let your customers return merchandise to you quickly and easily, keep them happy and comfort them in knowing they can order again from your online store without any worries? With our Merchand Returns services, we can help!
 

Reverse Logistics, also known as Returns Management or Returns Handling is one of the most important and sensitive elements in maintaining solid customer loyalty. With the continued growth of online retailing, you would not be surprised in knowing about it. The many stages of merchandise returns processes are labor intensive and can seriously tax any company's resources.

 

Rest assured knowing returns are handled with experience – so you can concentrate on growing your business.

  • Increased profits

    We’ll help your company recover the value of returned items and reduce costs through improved efficiencies.

     

  • Increased sales

    Our system establishes customer confidence and loyalty in your products and services by setting up a return policy customers can trust, especially with online sales.

     

  • Improved customer loyalty

    Our no-hassle returns processing is viewed as consistent, seamless and pleasant, encouraging repeat purchases and customer loyalty.

We oversee all aspects of the merchandise returns from the minute a customer decides to return merchandise, to receiving the returns, disassembling and inspecting it, to processing the returns. We handle these Returns services steps within 24-48 hours from the moment a return arrives at our facility. For some clients, we may simply return the good quality merchandise into inventory, or for some, we may aggregate the returns, and ship it back to the client using discounted shipping programs.

 

The Reverse Logistics Executive Council cites average return rates can range between 6% and 50%, whereas we see this trend for our clients as being closer to less than 5% for most, and as high as 20% to 30% for our online clothing retailers.

 

At every stage our reverse logistics management team makes customer satisfaction a priority with a view to improved loyalty and profits.

 

Learn about our Merchandise Returns fulfillment services.

 

Merchandise Returns

Reverse Logistics Services

 

Wouldn’t you want to let your customers return merchandise to you quickly and easily, keep them happy and comfort them in knowing they can order again from your online store without any worries? With our Merchand Returns services, we can help!
 

Reverse Logistics, also known as Returns Management or Returns Handling is one of the most important and sensitive elements in maintaining solid customer loyalty. With the continued growth of online retailing, you would not be surprised in knowing about it. The many stages of merchandise returns processes are labor intensive and can seriously tax any company's resources.

 

Rest assured knowing returns are handled with experience – so you can concentrate on growing your business.

  • Increased profits

    We’ll help your company recover the value of returned items and reduce costs through improved efficiencies.

     

  • Increased sales

    Our system establishes customer confidence and loyalty in your products and services by setting up a return policy customers can trust, especially with online sales.

     

  • Improved customer loyalty

    Our no-hassle returns processing is viewed as consistent, seamless and pleasant, encouraging repeat purchases and customer loyalty.

We oversee all aspects of the merchandise returns from the minute a customer decides to return merchandise, to receiving the returns, disassembling and inspecting it, to processing the returns. We handle these Returns services steps within 24-48 hours from the moment a return arrives at our facility. For some clients, we may simply return the good quality merchandise into inventory, or for some, we may aggregate the returns, and ship it back to the client using discounted shipping programs.

 

The Reverse Logistics Executive Council cites average return rates can range between 6% and 50%, whereas we see this trend for our clients as being closer to less than 5% for most, and as high as 20% to 30% for our online clothing retailers.

 

At every stage our reverse logistics management team makes customer satisfaction a priority with a view to improved loyalty and profits.

 

Learn about our Merchandise Returns fulfillment services.

 

 Contact Us
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 contact a fulfillment specialist
 fulfillment price quote
 Contact Us
Call Toll Free
 contact a fulfillment specialist
 fulfillment price quote

Fulfillment Services price quote

Fulfillment Services price quote

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